About our website
- Where can I find out more about GOBI Cashmere?
- What brands do you have?
- How can I subscribe/unsubscribe to your Newsletter?
- What to do if the website does not work properly?
- What materials are used to make your products?
- Is your cashmere ethically sourced?
- How do I know if the item is in stock?
- How do I place an order?
- Which payment methods do you accept?
- I cannot place an order
- How can I cancel my order?
- Can I modify/change my order after it has been placed?
- Delivery costs and timings
- Tracking and delivery status
- What countries does GOBI Cashmere deliver?
- Can I change the delivery address?
- What happens if the courier is unable to deliver or if I am not home?
- How to create a return label?
- Return policy
- What is the Gift/Bundle return policy?
- I cannot create a return label using your portal
- How long does it take until I receive my refund?